Privacy Policy

1. Information We Collect

We collect information you provide directly to us when creating a hosting account, including:

• Name and email address for account creation
• Subdomain preferences (yourname.onelocal.host)
• cPanel account credentials (username/password)
• Website content and files uploaded to your hosting account
• Database information and configurations
• Email account settings and configurations
• Support communications and technical inquiries
• Server access logs and usage statistics

2. How We Use Your Information

We use the information we collect to:

• Create and manage your individual cPanel hosting account
• Set up your subdomain and hosting environment
• Configure databases, email accounts, and SSL certificates
• Provide technical support and troubleshooting
• Monitor server performance and security
• Send important service notifications and updates
• Maintain backups and data integrity
• Comply with legal obligations and DMCA requests
• Improve our hosting infrastructure and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations

4. Data Security

We implement comprehensive security measures to protect your hosting data and personal information:

• SSL/TLS encryption for all data transmission
• Secure cPanel/WHM server infrastructure
• Regular security updates and patches
• Firewall protection and intrusion detection
• Encrypted password storage and authentication
• Regular security audits and monitoring
• Secure file permissions and access controls
• Backup encryption and secure storage

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or email support.